Andrea Winter Sports Therapy is committed to ensuring that all personal data collected is managed in accordance with the requirements of the Data Protection Act 2018. 

Under these data protection laws, I am required to provide you with certain information about who I am, how I process your personal data and your rights in relation to your personal data. This information is provided below and it is important that you read this information carefully. If you have any questions, comments or concerns about any aspect of this Privacy Policy, please contact awsportstherapy@outlook.com. 

General Data Protection Regulations, 2018

Andrea Winter Sports Therapy may change this policy from time to time by updating this page. Please check this page regularly to be informed of how I am protecting your personal data. 
When you submit data to me, Andrea Winter Sports Therapy effectively becomes a Data Controller under the GDPR Regulations 2018. This means that I am responsible for deciding how your personal data is used and more importantly, for keeping your data safe and only using it for legitimate reasons.

My contact details

Telephone: 07794631122

Email: awsportstherapy@outlook.com

What Information We Collect

You may or may not provide me with the following information when using one of my website contact forms:

• your name
• your contact information including email address – this information is beneficial if you want me to respond to your initial message
• Medical history and any other information relating to your query about my Massage or Sports Therapy services.

You will only provide such details if you submit the contact form. Should you decide to disclose any personal information using my website contact forms, then that information is safely stored in the email.

I have implemented reasonable technical and organisational measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration or disclosure. However, the internet is an open system and I cannot guarantee that unauthorised third parties from around the world will never be able to defeat those measures or use your personal information for improper purposes and consequently such transmission is at your own risk. However, you have the right to minimise the data you provide me with.

Analytical and statistical tools that monitor details of your visits to my website are used and the resources that you access, including but not limited to, traffic data, location data, weblogs and other communication data (but this data will not identify you personally).

How long I keep information

By law I have to keep basic information about my customers for six years after they cease being customers for tax purposes.

If your supplied data leads you to using Andrea Winter Sports Therapy services, then I will retain all emails until no longer required to do so by HMRC.

if your supplied data does not lead to you using my services, then I will store your supplied data for no longer than six months.

I have put into place organisational measures to comply with these data storage commitments.

Any data given will be held as necessary unless you specifically ask for its deletion.

What I Do With The Information Collected

Any information you decide to provide me with is purely to help me understand your needs and provide you with the appropriate professional service in response to your initial message. I DO NOT PROCESS YOUR EMAIL DATA ANY FURTHER. 

Controlling Your Personal Information

I will not sell, distribute or lease your personal information to third parties unless I am required by law – e.g. Police or HMRC. 

Confidential and Medical Information

The confidentiality of your personal information is of paramount concern to Andrea Winter Sports Therapy and I comply with UK data protection law and all the relevant medical confidentiality guidelines.

Your confidential medical information will only be disclosed to those involved with your treatment or care, or in accordance with UK law and guidelines from professional bodies.

Use of cookies

I use cookies to gather information about your computer for my services and to provide statistical information regarding the use of my website.  Such information will not identify you personally – it is statistical data about my visitors and their use of my website.  This statistical data does not identify any personal details whatsoever.  I may also gather information about your general internet use by using a cookie file.  This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computer’s hard drive.  They help me to improve my website and the service that I provide to you.  All computers have the ability to decline cookies.  This can be done by activating the setting on your browser which enables you to decline the cookies.  Please note that should you choose to decline cookies, you may be unable to access particular parts of my website.  

Your Rights

The GDPR gives you the right to access information held about you by me.  Please write to me or contact me by email if you wish to request confirmation of what personal information I hold relating to you.  You can email me at awsportstherapy@outlook.com. 

You have the right to change the permissions that you have given me in relation to how I may use your data.  You also have the right to request that I cease using your data or that I delete all personal data records that I hold relating to you.  

If you believe that any information I am holding on you is incorrect or incomplete, please email me as soon as possible. I will promptly correct any information found to be incorrect.

Under the new EU General Data Protection Regulations, I am legally bound to comply with any request to completely erase any personal information you have provided me with.